COVID-19
****CURB-SIDE VISITS/ TELE-HEALTH VISITS****
March 19th, 2020
To all of our valued families,
Our practice understands your concerns regarding your children’s well-being during the COVID-19 outbreak. We have revised our protocol since our initial Covid-19 communication to create a safer environment in the office. For the time being, and until further notice, we will only see patients (of all ages) for both well visit and vaccine only appointments in the office. Our doctors and staff would like to offer an array of alternate visits to accommodate children during this crisis.
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Curb-side Office Visits: Curb-side visits in our back parking lot for SICK children or for those who are not coming for routine well-visits/vaccines. If doctors determine that your child has been at risk for the Corona-virus, we will take measures required by the CDC to assist the family for testing.
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TeleHealth Visits: Schedule a visit from the convenience of your home. It will not be possible to diagnose and treat all patient conditions virtually. If examination or testing is required, you may be asked to schedule an in-person visit.
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Well and Vaccine Appointments: We will continue to see Well and Vaccine appointments ( for all ages) in the office.
March 13th, 2020
Pediatric Platinum Care would like to ensure our patients and families that we are taking all necessary steps to maintain their health and well-being during this outbreak of the new Coronavirus (COVID-19).
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Our practice is following the CDC (Centers for Disease Control and Prevention) and FL Dept of Health protocols and will continue to update our policies in accordance with changing guidelines. This page contains information for our Pediatric Platinum Care families. We urge you to stay informed about this rapidly evolving situation using the following information:
The American Academy of Pediatrics recommends that parents and caretakers protect their children by following the same hygiene practices for cold and flu season. These general practices to help prevent the spread of viruses include: washing hands with soap and water, disinfecting household objects and asking family members to cough into their elbows. The best protection against COVID-19 is to avoid exposure by limiting travel to highly infected areas where the CDC has issued travel advisories due to the spread of the virus. If a patient or a family member has had recent travel or possible exposure to COVID-19 and is feeling ill, please remain at home and call our office.
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Now more than ever, it is imperative to vaccinate unimmunized children from vaccine-preventable communicable diseases.
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Please know we have a triage system in place to identify possible patients that have been exposed to COVID-19. We have strict guidelines from the CDC and FL Health Dept and are following them when speaking with patients with coronavirus symptoms or exposure. The answers to screening questions the office will ask you will determine whether the patient is cleared to come into our office for a visit or if they should call the COVID-19 Call Center is available 24/7 at
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Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
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If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
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Avoid touching your eyes, nose, and mouth with unwashed hands.
Clean your hands often
Avoid close contact
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Avoid close contact with people who are sick
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Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
Stay home if you're sick
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Stay home if you are sick, except to get medical care.
Cover coughs and sneezes
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Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
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Throw used tissues in the trash.
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Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
Wear a facemask if you are sick
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If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
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If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
Clean and disinfect
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Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
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If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.